7500f Privacy Policy

1 Introduction & Purpose of This Policy

7500f is a safe and reliable online gaming platform operated for players in Bangladesh. We believe that every user's personal information is their own asset, and protecting that information is our ethical responsibility.

This Privacy Policy ("Policy") explains what information 7500f collects, how that information is used, who it may be shared with, and what rights you can exercise over your information. This policy applies to our website, mobile application, and all related services.

Our platform is for individuals aged 21 and above only. Information from minors is not collected, and their registration is strictly prohibited.

2 What Information We Collect

When creating an account and using services on 7500f, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• bKash, Nagad, Rocket, or bank account number (for processing transactions)
• Identity verification documents (where applicable)
• Communication and complaint information provided in support chat

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and screen size
• Time of site access and session duration
• Gaming activity and betting history
• Deposit and withdrawal transaction records
• Usage data collected through cookies and similar technologies

2.3 Information Received from Third Parties

• Transaction confirmation information from payment processors (bKash, Nagad, Rocket, banks)
• Information received from identity verification service providers
• Data collected as part of fraud prevention measures

3 How We Use Your Information

7500f uses collected information for the following legitimate purposes:

3.1 Account & Service Management

We use information to create, verify, and secure your account, manage the login process, and provide a personalized experience according to your preferences.

3.2 Financial Transaction Processing

Your payment information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers. All financial transactions are secured through SSL encryption.

3.3 Customer Support & Communication

We use your contact information to resolve your issues through our 24/7 live chat and email support, and to inform you of important updates.

3.4 Security & Fraud Prevention

Information is analyzed to protect accounts, prevent unauthorized access, counter money laundering, and detect fraudulent activity.

3.5 Responsible Gaming

Data is used to monitor your gaming behavior, identify problematic patterns, provide timely assistance, and ensure responsible gaming.

3.6 Platform Improvement

Information is used to continuously improve our service quality by analyzing user experience and to add new features.

4 Information Sharing & Disclosure

7500f does not sell your personal information under any circumstances. However, information may be shared with third parties in the following limited situations:

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, and associated banks), identity verification services, and technology service providers receive only the amount of information needed to complete their specific tasks. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

We are obligated to disclose information when required by a court order, a lawful request from law enforcement, or any other legal process.

4.3 Security Requirements

Necessary information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.

5 Cookies & Tracking Technologies

The 7500f website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the site's functionality.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security, and ensure the basic functionality of the platform. Disabling them will prevent the site from working properly.

5.2 Performance & Analytics Cookies

These cookies are used to understand how users navigate different parts of the site and to improve the quality of our service.

5.3 Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalized experiences.

You can control or disable cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.

6 Data Security Measures

7500f takes industry-standard technical and organizational measures to keep your information secure. Our security infrastructure includes:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — strong cryptographic hashing algorithms are used.
• Two-Factor Authentication: Two-step verification is available to prevent unauthorized access to your account.
• Firewall & Intrusion Detection: Our server infrastructure is protected by automated security monitoring systems.
• Regular Security Audits: Regular security tests are conducted by third-party experts.
• Staff Training: All our staff are trained in privacy and data protection matters and are bound by confidentiality agreements.

Please note, however, that it is not possible to guarantee 100% security when transmitting information over the internet. We take every precaution, but you should remain aware of the possibility of any security breach.

7 Data Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

• Active Accounts: All information is retained for as long as the account remains active.
• Financial Transaction Records: Transaction information is retained for a set period based on legal requirements.
• Closed Accounts: After an account is closed, personal information is deleted or anonymized within a defined period, unless a legal obligation requires otherwise.
• Security Logs: Certain logs are retained for a defined period for fraud prevention and legal protection.

8 Your Rights & Choices

As a 7500f user, you have the following rights regarding your own information:

8.1 Right to Access

You may request a copy of the personal information we hold about you. We will provide it within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or via support.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be retained for a set period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. This preference can be changed through account settings or by contacting our support team.

8.5 Right to Lodge a Complaint

If you have any concerns or complaints about our data management, please contact our support team directly. We will work to resolve the matter promptly and effectively.

9 Privacy of Children & Minors

7500f strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from any minor.

If it comes to our attention that information from a minor has been collected for any reason, we will immediately delete that information and close the associated account.

If you believe that a minor's information is held with us, please notify our support team.

10 International Data Transfers

7500f primarily serves users in Bangladesh. In some cases, information may be processed on servers in other countries due to our technology infrastructure or service partners.

Regardless of where information is processed, we ensure that the protection standards described in this policy are maintained everywhere. All our partners are contractually bound to comply with data protection standards.

11 Policy Changes & Updates

7500f reserves the right to change or update this privacy policy as needed. If significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the platform
• A message may be sent to your registered email address
• The date of the change will be noted at the top of this page

Continued use of 7500f's services after a change is made will be considered acceptance of the new policy. If you disagree with the changes, you may request that your account be closed.

12 Responsible Gaming & Data Protection

7500f believes that data protection and responsible gaming complement each other. We use information about your gaming activity to:

• Identify patterns of excessive gaming behavior
• Proactively suggest setting limits when needed
• Provide the option to take a break or self-exclude
• Provide information and support related to responsible gaming

Data collected for this purpose is used solely to ensure your well-being and a safe gaming experience. To learn more about responsible gaming, visit our Responsible Gaming page.